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PLEASE NOTE: Our office & warehouse will be close Aug 9 - Aug 18, 2014 for inventory.

Shipping

WE SHIP OUR STEAM SHOWERS CANADA WIDE!

By teaming with Canada's leading freight carriers we are able to service customers in even the most rural destinations throughout the country.  From terminal pickups to residential deliveries we will put in our best effort to ensure that our customers receive the delivery service they have come to expect.

Be sure to use our shipping estimator to get an idea of the full list of terminal locations available for customer pick ups.  Or simply contact us by your preferred method and we will be sure to provide you with the most up to date and accurate shipping information.

CALGARY WAREHOUSE PICK UP

Customers are more than welcome to pick up their orders from our Calgary, AB warehouse.  We are located at

DirectShops
#11, 4905 - 102 Ave SE
Calgary, AB
T2C 2X7

Our warehouse is open Monday - Friday from 8:00am to 5:00pm (we are closed all weekends and holidays). 

PLEASE NOTE THE FOLLOWING WHEN PICKING UP FROM OUR WAREHOUSE: 

  1. We will help you load your steam shower when you come to pick it up; however, most pieces require 2 people to lift & move so be sure that you bring at least one person who is willing/able to physically assist.
  2. If you would like to make a purchase or order pick up from our warehouse please be sure to contact us 1-2 days beforehand to avoid any unforseen issues.  We want to be sure that we can take care of you quickly and efficiently and this short notice is helpful in doing so.
  3. Ensure you bring the proper vehicle to safely and easily transport your shower.  Keep in mind that all of our steam showers are crated and securly packaged for maximum protection during transportation.  This results in a 5 piece pacakge that weighs on average of 800lbs in total.  Customers with 1/2 ton pick up trucks have succeded in picking up their steam showers but this requires numerous straps to ensure the pieces are securly fastened in place.

FREIGHT TERMINAL PICK UP

The freight network provided by our shipping partners allows us to ship your steam shower to a number of terminals across Canada where it will be held for you to pick up.  This convenient option ensures that customers who don't have a commercial address for delivery or a forklift at their preferred shipping address can still receive their steam shower.  It is also less expensive than a residential delivery or a delivery to a commercial address where a power tailgate is needed to offload the skid.

To view a full list of the available freight terminals and the associated shipping price please use the SHIPPING ESTIMATOR on the individual product page of the shower you are interested in purchasing.  Most customers should find a freight terminal within 2.5 hrs of their home town.  If you are not able to find a freight terminal in our list that is convenient located near you please call us at 866.398.5020 as we have other "regional" freight partners who we will contact to find you the best options.



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